FAQ

Are all the items new or used?

All our products are brand new.

Why are your prices cheap?

We are importers and we sell directly to the consumers without having to go through retail. The prices are cheap because we sell at wholesale prices.

Are your prices inclusive of shipping and taxes?

Our prices are NOT inclusive of taxes and shipping fees. Both taxes and shipping fees will be calculated at the checkout.

Taxes are Singapore’s standard 7%. And shipping fees are based on the total weight of your order.

Do you have a warehouse in Singapore?

Yes we have.

Our warehouse is located at:

1 Syed Alwi Road
Song Lin Building #04-01
Singapore 207628

Refunds, Returns & Exchanges

We only process returns, refunds and exchanges in the event that the sent product is faulty or damaged. We offer a 14 day period for customers from the time the customers receive their ordered goods.

Do you ship overseas?

Unfortunately, we do not ship overseas. We only ship within Singapore.